How to ask the right question

No one has all the answers. That means asking questions is one of the most important skills you can master, whether you’re talking to employees, friends, or children. Questions should be short, simple, and concrete—easy to understand and think about. To use questions effectively, though, you must know what kinds of questions to ask.

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Conflict in the Workplace Means Less Commitment

Can’t we all just get along? Human resources managers report that they spend anywhere from 24 to 60 percent of their time trying to resolve workplace conflicts, according to a survey by the Society for Human Resource Management (SHRM). SHRM says that almost 60 percent of survey respondents have seen violent incidents in their workplace over the last three years, with “personality conflicts” as the main cause.

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